Free report by Claire and Martin summarising the different facets of design involved in creating a connected product: UI, interaction, interusability/system UX, productisation, service design and platform design (technology enablers).

Download from O’Reilly (registration required).

Slides from Claire Rowland’s talk at the O’Reilly Design Conference, January 2016.

Claire has given variants of this talk at various conferences recently, including Over the Air, Rebase, NUX and Thingmonk. This is the updated set of slides as of early December 2015 for Thingscon Amsterdam.